Price and list of services
Last updated October 3, 2021
All prices do not include VAT. VAT will be added based on the country of residence of the customer.
ACCOUNT
DeactivationFree
Restoration15,- EUR
RESOURCES
Backup Recovery (Automated) (if applicable)Free
Backup Recovery (Manual)50,- EUR
Dedicated Instance IP (EU)5,- EUR / monthly
Dedicated Instance IP (NA)8,- EUR / monthly
Dedicated Instance IP (AS, OC)10,- EUR / monthly
Storage Add-On1,00 EUR per GiB / monthly
SERVICE
Service Level Agreement (named engineer, phone support, contractual response times)starting at 150,- EUR / monthly
Live Support50,- EUR / hourly
Managed Service Pack Default50,- EUR / monthly
PAYMENTS
Pay by manual bank transfer (EU)1,00 EUR per transaction (network fees)
Pay by manual bank transfer (US, ACH)2,50 EUR per transaction (network fees)
Pay by manual bank transfer (US, Wire Transfer)10,00 EUR per transaction (network fees)
Resolution of wrongful dispute (Stripe, SEPA)10,- EUR
Resolution of wrongful dispute (Stripe, Credit Card)30,- EUR
ACCOUNT WALLET
Balance Withdrawal (PayPal)5,- EUR + 1.0 % of total volume
Balance Withdrawal (Bank Transfer, EU)10,- EUR + 0.5 % of total volume
Balance Withdrawal (Bank Transfer, International)25,- EUR + 0.5 % of total volume